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Chapter 1 Outline ▪ The systems analyst. ▪ The Systems Development Life Cycle (SDLC). ▪ Information system project identification and initiation. ▪ Feasibility analysis. © Copyright 2011 John Wiley & Sons, Inc. 1-2 Loading… Information System (IS) ▪IS in organizations capture and manage data to produce useful information that supports an organization and its employees, customer...
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Question 1
What is the main role of the systems analyst in the Systems Development Life Cycle (SDLC)?
Explanation
The systems analyst is responsible for analyzing business situations and designing information systems to support improvements, as highlighted in the content.
Question 2
Which of the following phases is NOT part of the Systems Development Life Cycle (SDLC)?
Explanation
The phases of the SDLC listed in the content are Planning, Analysis, Design, and Implementation. Evaluation is not included.
Question 3
What does a Management Information System (MIS) primarily use to produce information?
Explanation
A Management Information System (MIS) uses transaction data to produce the information managers need to run the business.
Question 4
During which phase of the SDLC is the business value of the system identified?
Explanation
The planning phase of the SDLC focuses on understanding why a system should be built and identifying business value.
Question 5
What type of system helps decision makers identify and choose between options?
Explanation
Decision Support Systems (DSS) are designed to help various decision makers identify and choose between options.
Question 6
A company is experiencing inefficiencies with its order processing system, which affects customer satisfaction. As a systems analyst, you are tasked with evaluating the current Transaction Processing System (TPS). Which approach is most appropriate for identifying potential improvements before proposing a new design?
Explanation
The most appropriate approach is to gather data on current system performance and user feedback to identify bottlenecks because it allows the systems analyst to diagnose specific issues and develop targeted improvements. The other options ignore the importance of analyzing the current system, which is critical in the Systems Development Life Cycle.
Question 7
During the planning phase of an Information System project, a project manager contemplates how to initiate the project effectively. What critical aspect should be addressed to ensure the system aligns with the organization's strategic goals?
Explanation
The critical aspect to be addressed is evaluating how the proposed system will lower costs or increase revenues for the organization. This ensures that the system has clear business value and addresses strategic goals. The other options disregard the necessary connection between the system's purpose and the organization’s objectives.
Question 8
[Case Scenario] A systems analyst, Sarah, has been assigned to a project to develop an information system that streamlines the order-processing phase for a retail company. During the project initiation phase, her team must identify the business value of the system. Sarah holds a meeting with the stakeholders to discuss different ways the system could lower costs or increase revenues. After brainstorming, the team lists several potential benefits from the new system. Question: What is the primary focus of the project initiation phase as it relates to Sarah's project?
Explanation
The project initiation phase's main goal is to identify the business value of the information system to determine its merits for the organization. This involves discussions around how the system will enhance operational efficiency, reduce costs, or increase revenues, which is crucial for buy-in from stakeholders.
Question 9
[Case Scenario] Mark is a systems analyst working on a Decision Support System (DSS) for a manufacturing firm. During the design phase, he needs to consider who will use the system, what capabilities it should have, and how it will be accessed. He conducts interviews with various managers to gather their requirements and insights. Based on the insights collected, he drafts a document outlining the proposed functionalities and user interface features. Question: What is Mark's primary objective during the design phase?
Explanation
During the design phase, the primary goal is to gather and document user requirements to shape the functionalities and structure of the information system. This ensures that the system meets user expectations and business needs when it is ultimately implemented.
Question 10
[Case Scenario] Jessica, a project manager, is overseeing a systems development project utilizing the Systems Development Life Cycle (SDLC). As the project moves from the planning phase into analysis, she notices that the team struggles to define who the primary users of the system will be and what specific requirements those users have. To resolve this, Jessica schedules a series of focus groups with potential users to better understand their needs and expectations, while also reviewing existing documentation from the current system. Question: What critical component of the SDLC is Jessica addressing by holding focus groups and reviewing existing documentation?
Explanation
By holding focus groups and reviewing existing documentation, Jessica is critically addressing the need to define system requirements and user expectations, which is a fundamental task during the analysis phase of the SDLC. This ensures that the new system will effectively meet the needs of its users.